Rebates Administrator

Rebates Administrator

The success of a company depends on the passionate people we partner with.

Together, let's share our talents.
As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing , producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.
We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife.
Indeed, Our “Together, Beyond Animal Health” vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a "One Health" approach.
As part of our “Diversity, Equity and Inclusion” policy, Ceva Animal Heath is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team. 

Your missions :

Purpose

To administer rebate programmes for the UK and Ireland business, ensuring accurate customer setup, rebate processing, reporting, and customer support while maintaining data integrity within the CRM system.

Key Accountabilities

· Manage and maintain rebate programmes within the CRM system.

· Ensure rebate programme data, customer records, and templates are accurate and up to date.

· Act as the first point of contact for customer and internal rebate queries.

· Analyse rebate and FOC claims, investigating and challenging discrepancies where required.

· Produce rebate statements, reports, and accounting uploads.

· Maintain rebate provision and actuals tracking files.

· Liaise with IT regarding CRM and rebate programme issues.

· Provide administrative support to the CRM team as required.

Your profile :

Experience & Skills Required
Intermediate to advanced Excel skills.
Experience using CRM or database systems; Salesforce experience is desirable.
Strong attention to detail and accuracy.
Good analytical and problem-solving skills.
Strong customer service and stakeholder management skills.
Good organisational and administrative skills.
Understanding of commercial business processes is advantageous.
Excellent written and verbal communication skills in English.