We're hiring a Compliance Operations Analyst for Chariot's compliance team. Chariot runs as a program with a partner bank. You'll own day-to-day compliance casework across onboarding, transaction monitoring, sanctions and fraud, investigating escalated and complex cases and spotting trends. You'll also build and scale the systems and tooling that let our compliance program keep pace with growth. And you'll handle requests from our partner bank and auditors, and our nonprofit, fundraising platform and grantmaker partners.
Responsibilities
Review and clear escalated compliance onboarding cases and transaction monitoring cases, clearing out every case to get to "inbox zero" each day.
Casework
Improve efficiency of onboarding and transaction monitoring workflows so nonprofits and payers are verified faster without compromising accuracy. Build systems and processes to handle 1,000+ cases per day.
Review KYC/KYB onboarding for nonprofits and payers, including high- and medium-risk applicants and control person checks
Run nonprofit verification reviews, including church verifications and other unlisted tax exempt organizations
Review and decide OFAC sanctions, PEP and adverse media alerts
Work transaction monitoring and check-fraud alerts, and escalate suspicious activity
Complete periodic due diligence (PDD) on all customers and enhanced due diligence (EDD) on higher-risk customers
Document each decision clearly in the case record
Work with the team to meet our case SLAs
Assisting with customer support for compliance onboardings
Program and reporting
Prepare compliance reporting for our partner bank
Support the annual independent BSA/AML/NACHA audits
Tune transaction monitoring and fraud rules on live data and propose changes
Keep policies and SOPs current as the product changes
Run compliance trainings and phishing tests for the team
Systems and partners
Be the day-to-day compliance contact for nonprofits, fundraising platforms, grantmakers and vendors, and support partner go-lives
Improve workflows in our operations dashboard and vendor tools, including shipping changes yourself, so we can handle 1,000+ cases a day without losing accuracy
Use AI and documentation to speed up compliance customer support
In-person position at Chariot’s NYC office.
Quick on the Uptake – you move fast on cases, nonprofit support, and compliance tasks without letting quality slip.
Detail Obsessed - you notice discrepancies others would miss, ensuring clean documentation every time.
Systems Thinker and Builder - you think strategically about how to build systems that scale and are constantly looking for ways to improve efficiency.
Great Communicator - clear and precise written and verbal communication with stakeholders.
Basic Qualifications
Experience working in financial (KYC/KYB, BSA/AML transaction monitoring) compliance preferred.
3+ years in KYC/KYB, AML, CIP/CDD, sanctions screening, transaction monitoring or fraud operations at a fintech, bank or sponsor-bank program.
Preferred Skills and Experience
Working knowledge of CIP, CDD/EDD, OFAC and BSA/AML requirements
Experience in a sponsor-bank or BaaS program
Comfortable working a high-volume queue without letting quality slip
SQL or basic coding, or experience building internal tools
CAMS certification
Familiarity with nonprofits, 501(c)(3) verification or donor-advised funds
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate.
🏥 Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you
🌴 Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge
👶 Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers
🍽️ Team Lunches: Weekly team lunches
🌯 Dinner on Chariot: Free dinner every day at office past 8pm
🎉 Team Events: Monthly team building events
💎Employee-friendly equity: 2 year exercise window and double-trigger acceleration
😎 Company Retreats: To get away - we all convene 2-3x / year company retreats
🎁 Matching Gifts: Matching DAFs and daily charitable giving through GoodToday
Job details are sourced from the employer's original posting.
Open job postingAbout the company
A payment network connecting nonprofits to the $326B in DAFs