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    CH

    Charles Keith

    Fashion Retail

    SENIOR MERCHANDISE OPERATIONS ASSOCIATE

    Charles & Keith United Kingdom HQ, United KingdomFull-timePosted 1mo ago
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    Job description

    We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.
    Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.

    Merchandising Support

    • Assist the merchandising manager with product assortment planning and seasonal launches.
    • Monitor inventory levels and assist with stock replenishment planning.
    • Prepare merchandising reports on sales performance, stock availability, sell-through, and product performance.
    • Support markdown, promotional, and pricing activities.
    • Coordinate with operations, and eCommerce teams to ensure timely product launches.
    • Assist in analysing sales trends and competitor analysis to support trading decisions.
    • Monitor stock transfers and inventory allocation across warehouses, and online channels.

    eCommerce Administration

    • Support the daily operations of eCommerce platforms and online marketplaces.
    • Assist with product listings, content updates, pricing, and promotional campaigns.
    • Generate regular reports on online sales and operational performance.

    Wholesale & Marketplace Operations

    • Process wholesale purchase orders accurately and efficiently.
    • Coordinate order confirmations, shipment schedules, and delivery updates with customers and internal stakeholders.
    • Maintain accurate wholesale customer records and documentation.
    • Work closely with warehouse teams to organise B2B order processing.
    • Assist in promptly resolving order discrepancies and customer inquiries.
    • Support with wholesale customer service across invoicing, communications and liaising with HQ in Singapore.
    • Manage style assortment and product details for marketplaces
    • Track and analyse marketplace sales performance and style assortment on weekly basis, providing action suggestions.

    Requirements

    • Strong analytical, organisational, and problem-solving skills.
    • Excellent attention to detail and accuracy.
    • Proficiency in Microsoft Excel, Word, and PowerPoint.
    • Comfortable learning ERP, OMS, WMS, SAP, merchandising, and eCommerce systems.
    • Good communication and interpersonal skills.
    • Ability to manage multiple priorities in a fast-paced retail environment.
    • Positive attitude, willingness to learn, and a collaborative mindset.

    Preferred Qualifications

    • Experience in retail, merchandising, eCommerce, logistics, or supply chain.
    • Basic understanding of merchandise planning, inventory management, and retail operations.
    • Familiarity with retail systems and online marketplaces is an advantage.

    What You'll Gain

    • Exposure to merchandising, eCommerce, wholesale, and supply chain operations within a global fashion retail business.
    • Practical experience in merchandise planning, inventory management, digital commerce, and logistics coordination.
    • Opportunities to develop analytical, commercial, and operational skills.
    • Cross-functional collaboration with merchandising, buying, planning, marketing, customer service, and logistics teams.

    Notify us about your interest in potential future opportunities by clicking Get Started below. Alternatively, you can create an account by clicking Sign In at the top of the page, allowing you to set up email alerts for new job postings that align with your preferences.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Charles Keith

    Charles Keith is a fashion company that empowers people to express themselves freely through fashion. They are looking for individuals passionate about fashion, innovation, and creating joy in their global community.

    View all Charles Keith jobs
    Industry
    Fashion Retail
    Open roles
    56

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