Inside Sales

Job Summary: The primary responsibility of the Inside Sales Representative is to support Outside Sales Representatives and assist phone and walk-in customers to build trust, confidence, and lasting business relationships.

Key Responsibilities:

• Process customer orders in the system and coordinate with dispatch for truck deliveries.

• Manage rail delivery orders, coordinate with loading supervisors, and liaise with railroad services for deliveries.

• Assist contract truck drivers with order pick-ups by generating loading tickets.

• Provide support to phone and walk-in customers by answering product inquiries, processing orders, and issuing loading tickets or payment receipts.

• Verify brick availability through inventory systems and communicate with loading yard supervisors for accuracy.

• Notify customers when orders are ready and coordinate delivery logistics by truck or rail.

• Compile data, prepare reports, and handle routine correspondence.

Work Schedule:

• Full-time, Monday to Friday 8AM to 5PM.

• Flexibility may be needed for extended hours during events like yearly inventory.

Work Environment:

This is a professional office-based role using standard office equipment, including computers, phones, and copiers.

Physical Demands:

The role requires frequent standing, walking, reaching, and using hands to handle or feel. Regular communication is essential, and occasional lifting of up to 50 lbs may be required.

Benefits

• 401(k) retirement plan

• Medical, dental, and vision insurance

• Company-paid life insurance

Equal Employment Opportunity (EEO) Statement:

Cherokee Brick & Tile Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability status, veteran status, or any other characteristic protected by law.