Job Description
Store Office Supervisor
Wage Range
$19.00 - $21.00 per hour
Full-Time
- Permanent Position
- 40 hours per week on average
- Health, dental, vision, life/AD&D insurance
- 401(k) Retirement Package with up to 4% employer match
- Paid Vacation and Personal Time Off
- Training and Scholarships up to $1,000 per term
- Premium Pay increase of .50¢/hour for all eligible employees working any hours on Saturday-Sunday, and weekdays before 6 am, or after 7 pm
Position Overview
Perform Reviews; perform office and administrative work in the areas of sign making, vendor receiving and relations, banking, and cash handling.
Take deposits to banks and pick up mail from the Post Office. This position requires that you have your own personal transportation and a valid Driver's License.
Mileage paid for work-related travel at state rates.
Essential Job Functions:
- Supervise a small team
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Receive, record, and bank cash, checks, and vouchers.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Lifting and moving boxes, trays, and other items during receiving. Often up to 10 lbs, some over 10 lbs.
Non-essential Job Functions:
- Occasionally open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- May review files, records, and other documents to obtain information to respond to requests.
Requirements:
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office tasks, procedures, and terminology.
- English Language - Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Time Management - Managing one's own time.
Other Skills/Abilities:
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience
- Problem Sensitivity- The ability to tell when something is wrong or is likely to go wrong.
It does not involve solving the problem, only recognizing that there is a problem. - Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Physical Requirements:
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Sitting--This position requires much of the time spent sitting.
- Lifting--Some lifting during receiving.
NOTE: This job description is not intended to be all-inclusive. An employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
