Job Title: Financial Aid Counselor
Department: Financial Aid - Student Financial Services
Job Location: Main Campus, Chestnut Hill, PA
Reports to: Director of Financial Aid
Status/Hours: Full Time, Non-Exempt, Permanent, 40 hours per week
Shift: Days, 9:00 a.m. – 5:00 p.m., Occasional evenings & Weekends
Purpose
The Financial Aid Counselor supports the Financial Aid Office in administering student financial aid programs while ensuring compliance with federal, state, and institutional regulations. This position is responsible for the accurate processing of electronic aid files and assists with awarding and packaging financial aid for accelerated, traditional undergraduate, and graduate programs.
Key responsibilities include conducting federal needs analyses, completing verification processes, evaluating Satisfactory Academic Progress (SAP), determining Pennsylvania State Grant eligibility, processing financial aid extensions, and performing advanced financial aid processing functions. The Counselor awards federal, state, and institutional aid while maintaining current knowledge of applicable Title IV regulations and financial aid policies.
Reporting to the Director of Financial Aid, the Counselor collaborates with Student Accounts, Admissions, faculty, staff, students, alumni, and other campus partners to provide accurate, timely, and student-centered service. The successful candidate will demonstrate professionalism, strong communication and problem-solving skills, attention to detail, and a commitment to supporting student success, financial literacy, and the mission of the College.
As needed, the Financial Aid Counselor provides backup support for office operations, including front-desk coverage and assistance with student inquiries.
About Chestnut Hill College
Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its mission-driven culture, collegial environment, and commitment to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the Chestnut Hill neighborhood of Northwest Philadelphia, the College serves a culturally diverse student body.
Responsibilities:
Knowledge and Skills
Qualifications:
Required
Preferred
Interested candidates should submit application materials via ADP Workforce Now HERE. No phone calls, please.
Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.
Job details are sourced from the employer's original posting.
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Chestnut Hill College is a private Catholic college in Philadelphia, Pennsylvania.