Microsoft Products Subject Matter Expert (SME)

Chevo is seeking a Microsoft Products SME to serve as a trusted advisor to federal stakeholders. This role provides technical leadership, tenant management expertise, and operational support to improve collaboration, security, governance, and adoption of Microsoft technologies supporting interagency wildland fire operations. The position is primarily remote with occasional travel within the Washington, DC metro area.

This position serves as the primary Microsoft subject matter expert supporting the Federal environment, providing technical leadership, governance, security oversight, tenant administration, and stakeholder coordination to enhance collaboration and operational effectiveness across interagency wildland fire operations.

Duties and Responsibilities

• Coordinate with federal client and partner organizations to improve federal operations and Microsoft environment      utilization.
• Advise leadership on Microsoft platform governance, licensing optimization, security, and user adoption.
• Support Microsoft tenant administration, B2B collaboration, external user access, and platform enhancements.
• Develop and maintain policies, procedures, SOPs, governance documentation, and operational guidance.
• Manage security controls, compliance reviews, reporting, distribution lists, and group administration.
• Interpret federal IT policies, directives, and mandates and assess impacts to federal operations.
• Support Microsoft issue resolution, ticket management, and operational reporting.