Program Manager, Federal Financial Management Operations
Location: Washington, DC Metro Area
Job Type: Full-time
Work Environment: Hybrid, with onsite client support in Washington, DC as required
Position Status: Contingent upon contract award
Description
Chevo LLC is seeking an experienced Program Manager to lead a Federal financial-management and customer-service operations engagement supporting the Department of Homeland Security. This position will provide overall leadership and accountability for contract execution, staffing, financial and operational performance, quality management, risk management, schedules, deliverables, and stakeholder coordination.
The Program Manager will serve as the primary point of contact for the Government and lead a multidisciplinary team supporting program management, recurring financial operations and reporting, customer billing activities, data analysis, process improvement, training, and change-management support. The position will operate in a hybrid environment, with onsite client engagement expected in Washington, DC.
Duties & Responsibilities:
- Program Leadership & Stakeholder Coordination:
- Serve as the primary point of contact and single point of accountability for overall contract performance.
- Lead day-to-day program and contract operations across multiple concurrent projects, task areas, and workstreams.
- Coordinate with senior Government stakeholders, program leadership, contracting personnel, technical personnel, and customer organizations.
Staffing & Resource Management:
- Manage staffing, resource allocation, schedules, deliverables, quality, risks, issues, and corrective actions.
- Manage task-order staffing and support the recruitment, onboarding, development, and retention of qualified personnel.
- Anticipate workload surges, emerging priorities, regulatory changes, and ad hoc requests and adjust resources accordingly.
- Planning, Performance & Quality Management
- Develop and maintain an integrated program plan and schedule, project plans, communications plans, risk-management plans, and related performance-management products.
- Manage recurring weekly, monthly, and executive-level program status reporting.
- Monitor performance against schedule, quality, staffing, and contractual requirements.
- Lead quality-management planning, deliverable reviews, performance tracking, and continuous-improvement activities.
- Financial Management & Operations
- Lead financial-management and operational activities involving cost allocation, financial reporting, data analysis, customer billing support, reimbursable agreements, and fiscal-year-end requirements.
Transition, Risk & Documentation
- Oversee transition, onboarding, knowledge transfer, and continuity-of-operations activities.
- Ensure timely escalation and resolution of issues affecting cost, schedule, quality, staffing, or customer service.
- Maintain clear, accurate, and audit-ready documentation supporting program decisions and contract performance
