Pharmacy Messenger

111 Michigan Avenue Northwest
Washington, DC 20010


Kids Are Our Everything.

Department

10314 Pharmacy Services

Pay Range

$18.64 - $36.48
Shift: Variable

About the Role:

Under the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. Will carry out various distributive and communicative functions for patient care areas, such as notification that meds need to be routed to various units, circulating medications from one unit to another when required, etc. Will also assist the pharmacists and technicians in procedural areas for packaging, maintaining the cleanliness of medication delivery systems, equipment, and devices, distribution of floor stock, and clerical record-keeping duties. The Messenger is expected to perform all functions/duties efficiently and to comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO and Hospital Policy and Procedures.

What You’ll Bring:

Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
1 year Previous experience as a pharmacy messenger (Preferred)
1 year in a hospital or clinic setting (Preferred)
Required Skills/Knowledge
Decision Making and Judgment -Professional competence and common sense.
Equipment -Basic knowledge of computer applications (i.e. MS Word, E-mail, etc.).
Physical - ability to lift up to 30 pounds and stand and walk for long periods of time.
Ability to work in a distribution type of environment.
Functional Accountabilities
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver medications to patient care areas as needed within established specified timeframes using elevators, stairs, etc.

• Assist the pharmacists and technicians, according to assignment, to include: stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.

• Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.

• Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.

• Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.

Customer Service

• Perform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion)

• Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers

• Treat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with others

• Perform duties willingly and with initiative

• Remain calm and continue to work effectively in stressful situations

• Demonstrate appearance and hygiene appropriate to the delivery of quality service.

• Communicate effectively with patients, visitors, and coworkers specific to age and level of development

• Cooperate with other CNMC departments or work groups

• Demonstrate sensitivity to cultural differences

• Foster mature professional relationships with fellow employees

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.