Position Summary
Join the team behind the energy of Chinook Winds Casino Resort! As a Barback, you'll play an essential role in delivering exceptional guest experiences by ensuring bartenders have the products, supplies, and support needed to provide efficient, high-quality beverage service. Barbacks work in a fast-paced, high-volume casino environment and are cross-trained to support multiple beverage venues based on business needs, providing opportunities to develop skills and grow within the Beverage department.
Essential Functions
- Deliver outstanding guest service by creating a welcoming, engaging, and memorable experience for every guest.
- Maintain exceptional speed, accuracy, and organization while transporting, stocking, and replenishing beer, liquor, wine, mixers, garnishes, glassware, ice, and other bar supplies.
- Supports bartenders by maintaining fully stocked, clean, and organized bars to ensure efficient beverage service during high-volume operations.
- Monitor product usage, assist with inventory counts, minimize waste, and maintain accountability for beverage inventory and supplies.
- Adheres to all OLCC regulations and Chinook Winds Casino Resort policies and procedures regarding alcohol service.
- Restock bar inventories throughout each shift to ensure uninterrupted beverage service.
- Wash and properly store glassware while maintaining cleanliness and sanitation standards.
- Stock ice bins, replenish garnishes and supplies, remove empty containers, and maintain clean, organized workstations throughout the shift.
- Maintains, transports, and delivers products, beer, liquor and wine inventory to bar and service locations.
- Assist with setup, operation, and breakdown of portable bars for special events, casino promotions, banquets, and convention center functions.
- Remove trash, recycling, empty boxes, and used glassware to maintain a clean, safe, and efficient work environment.
- Recognize and anticipate bartender and operational needs to maximize service efficiency during peak business periods.
- Work collaboratively with bartenders, beverage servers, kitchen staff, and leadership to provide seamless guest service in a fast-paced casino environment.
- Performs all duties in accordance with Chinook Winds Casino Resort guest service standards and all applicable policies and procedures.
- Build product knowledge and confidently recommend beverages, promotions, casino events, and resort amenities to enhance the guest experience.
- Perform all duties in accordance with Chinook Winds Casino Resort guest service standards and all applicable policies and procedures.
- Contribute ideas to improve service, operational efficiency, and the overall guest experience.
- Assist bartenders with gaming floor beverage operations as needed to ensure timely guest service.
- Perform all other duties as assigned.
