The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts. The Peer Responder functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Peer Responder operates from a strengths-based perspective, collaborating with Choices’ Crisis Team, clinical leadership, and fellow responders. The Peer Responder performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process.
Essential Duties and Responsibilities
- Can articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.
- Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
- Can participate in shifts based on a fire house model.
- Responds to crisis referrals in person within 60 minutes.
- Work with individuals for 30 days post crisis to provide stabilizing connections to the community and peer support.
- Adheres to the policies and protocols established by Choices for the Mobile Response Program.
- Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.
- Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
- Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
- Ensures collection of all necessary service data.
- Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
- Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.
Qualifications
- High School Diploma or GED. Some college preferred
- 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health, certification as a CHW, CRS preferred.
- Prior experience with mental health crisis response preferred.
- Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
- Familiarity with Systems of Care values and principles.
- Highly organized, and effectively manages multiple priorities simultaneously.
- Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
- Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
- Enthusiastic about advancing system change within the community.
- Valid driver’s license.
- Operational smart phone.
- Ability to work shifts that include evenings, holidays, and weekends.
Hourly Rate: $19.00
Benefits Include:
- Medical, Dental, Vision
- Employer Paid Life Insurance, Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
- Qualified employer for the Public Service Loan Forgiveness Program
