This position serves as a member of the Choices Practice Improvement Team and part of the site-based leadership/management teams to provide site-based training, coaching, mentoring and support. The position is charged with ensuring fidelity to high fidelity wraparound and care coordination practice models. The incumbent will also participate in site-based and organization- quality assurance/improvement initiatives. The incumbent also supports staff in ensuring best practice within the context of contractual requirement and policies/procedures. This incumbent will also act as a mentor in providing reflective practices to staff through on-going skill development activities. In addition, incumbent provides on-going support to staff regarding quality review and development of improvement planning.
Essential Duties and Responsibilities
- Provides training to all staff in high fidelity wraparound and care coordination practice model.
- Functions as a reflective practitioner in modeling system of care values and principles and high fidelity wraparound and care coordination best practice.
- Collaborates with staff to provide process consultation and assistance with application of practice model to all families working with Choices.
- Provides ongoing coaching/mentoring to initiate and sustain practice.
- Serves as a consultant for staff to promote practice skills and outcomes related to four key phases: engagement and team preparation, initial plan development, implementation and transition.
- Understands the needs of adult learners and can be flexible in their approach to engaging and training staff.
- Provides quality assurance/improvement through on-going practice and process using key measures of the WFI-EZ and COMET.
- Plans and executes learning opportunities for all staff based on data and information from the quality improvement/assurance process.
- Participates in Program Quality Improvement (PQI) team planning and processes.
- Assists in training and development of staff through needs assessments in collaboration with management.
- Collaborates with corporate and site-based leadership/management to support staff development and facilitate working agreements around training needs.
- Collaborates with site-based leadership to strengthen Choices’ community presence and understanding of system of care values.
- May carry a partial caseload in an effort to meet the needs of Choices and to allow for modeling opportunities as needed.
Qualifications
- Minimum of Bachelor’s Degree in Social Work degree or related human service field is required in most contracts.
- Experience in Child Welfare, Juvenile Probation, Wraparound Facilitation and/or other related services preferred.
- Demonstrated two or more years of clinical intervention skills.
- 2 years of experience in a care coordination role with supervisory experience preferred.
- Experience in providing training and consultation within the human services field.
- Demonstrated skill in fiscal management activities, team building and development.
- Strong knowledge of and genuine respect for youth and adults with mental health issues and a firm commitment to empowering their families.
- Strong communication and writing skills. Bilingual skills (especially Spanish) a plus.
- Be certified in the CANS within 45 days of hire and at all times beyond the first 45 days of employment.
- Highly organized, detail oriented.
- Must possess a valid driver’s license in state of residence and auto insurance.
- Demonstrated ability to:
- Work effectively with internal and external individuals, including other professionals in the community.
- Work effectively as a member of a team.
- Effectively communicate to various internal and external audiences in both person and through various electronic media.
- Manage time and work effectively with minimal supervision.
- Effectively manage multiple priorities simultaneously.
Salary 55,000
Benefits Include:
- Medical, Dental, Vision
- Employer Paid Life Insurance, Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
