Chubb Life HK - Officer, Customer Experience

Any, Hong Kong SAR ChinaOn-SiteFull-time2+ yrs experiencePosted 1w ago

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Job description

To handle enquiries from distributors and customers
To provide one-stop service and solutions to distributors and customers in relation to procedure, payment, administration guidelines and case progress, etc.
To provide recommendations in process review / revamp to streamline the workflow / procedures for efficiency gain
To assist in ad hoc projects as assigned

Qualifications

University graduate preferred or matriculated with 2 years or more relevant experience in financial or insurance industries, preferably with frontline servicing exposure
Proficiency in written English and Chinese, and fluent in spoken English, Cantonese and Mandarin
IIQE (Paper 1, 3 and 5) license holder preferred
Good communication and problem solving skill
Able to work under pressure

Job details are sourced from the employer's original posting.

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About the company

Chubb Fire & Security

Vipond Fire Protection, part of Chubb Fire & Security, now has an opportunity for a Sprinkler Design Engineer for a remote opportunity. Following recent business wins were keen to add to our Engineering team to manage fire protection systems locally to Bruntwood. This role can be office based, hybrid or remote depending on circumstances.

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Industry: Fire Protection
Open roles: 1193