Description :
Review and assess motor insurance claims to determine coverage, liability, and the extent of damages.
Investigate claims by gathering relevant information, such as police reports, repair estimates, photographs, and witness statements.
Communicate with policyholders, claimants, repair shops, legal representatives, and other relevant parties.
Negotiate settlements within authority limits and recommend payments or denials.
Ensure all claims are processed in accordance with company guidelines and regulatory standards.
Maintain accurate and detailed records of each claim and its progress.
Identify potential fraud and escalate suspicious cases for further investigation.
Provide excellent customer service throughout the claims process.
Collaborate with underwriters, actuaries, and other departments as needed.
Bachelor’s degree or equivalent experience in insurance, business, or a related field.
Previous experience in motor claims handling or insurance is preferred.
Strong analytical and investigative skills.
Excellent communication and negotiation abilities.
Attention to detail and organizational skills.
Ability to work under pressure and manage multiple cases simultaneously.
Familiarity with relevant insurance regulations and industry best practices.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Vipond Fire Protection, part of Chubb Fire & Security, now has an opportunity for a Sprinkler Design Engineer for a remote opportunity. Following recent business wins were keen to add to our Engineering team to manage fire protection systems locally to Bruntwood. This role can be office based, hybrid or remote depending on circumstances.