Reporting to: Chief Business Architect – P&C Commercial Insurance
Are you ready to shape the future of commercial insurance products in a digital-first environment? We’re looking for a Package Product Leader to drive the design, development, and continuous improvement of our CI Package portfolio. This is a high-impact role at the intersection of underwriting, product, technology, and strategy — helping deliver scalable solutions that support growth, profitability, and an outstanding customer experience.
What you’ll do
- Lead the digital development of CI Package products, including product design, question sets, business rules, underwriting functionality, and documentation
- Ensure product design aligns with underwriting requirements and strategic digital objectives
- Own business requirements across multiple digital streams, including Duck Creek, EXP, OneHub, pricing, portfolio insights, and advanced analytics
- Drive continuous portfolio improvement through insight-led appetite and pricing changes
- Work closely with underwriting teams to align product features with business needs and scalability goals
- Lead the rollout and adoption of strategic underwriting platforms, clearly communicating value to users and stakeholders
- Use digital technology to support business strategy and deliver planned growth and profitability targets
- Ensure product design is robust, adaptable, and built for future growth, with a strong focus on customer experience, underwriting excellence, and efficiency
- Track and measure key performance metrics, turning insights into roadmap and delivery improvements
- Develop, prioritise, and maintain the product roadmap and backlog to accelerate speed to market and business impact
- Monitor dependencies and risks, working proactively with stakeholders to resolve issues
- Support solutioning, release planning, and quality assurance during build and testing
- Ensure compliance with regulatory and legal requirements
Qualifications
What we’re looking for
- Hands-on experience leading day-to-day execution in a multidisciplinary team
- Strong understanding of business objectives and the ability to translate them into product vision
- Strategic and tactical thinker with an empathetic approach to user needs and motivations
- Excellent communication and presentation skills, with confidence engaging senior leadership
- Strong stakeholder management skills across a broad range of teams
- Ability to manage multiple priorities and respond quickly to changing project demands
- A self-motivated, energetic team player who brings momentum and positivity
Technical experience
- Prior experience in Property & Casualty underwriting is mandatory, including product and platform development in a digital environment
Why this role?
This is an exciting opportunity to influence the evolution of a key commercial insurance portfolio, shape digital underwriting capabilities, and make a meaningful impact on business performance.
