Education Technical Writer
About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.
Location(s): Joint Base San Antonio-Fort Sam Houston, TX (on-site)
Position Details:
- Full-time position
- Regular weekly hours (Work hours can be between: 0800-1700 with 0800-1430 being core work hours)
- No calls, nights, weekends, or holidays!
- Full benefit program, including: health, PTO, and 401k + contribution
Requirements:
- Bachelor's Degree
- 3-5 years of experience
- Strong grammar and formatting expertise
Summary:
CICONIX is seeking an Education Technical Writer to support The Joint Trauma System (JTS) a part of the Defense Health Agency (DHA) on-site in Joint Base San Antonio-Fort Sam Houston, TX.
About the Role:
- Provide Technical Writer support services to develop, edit, and maintain training-related documentation, ensuring accuracy, clarity, and compliance with Government standards.
- Support curriculum developers, instructors, and administrators by producing course materials, reports, and technical documents in accordance with DoD and DHA requirements.
- Prepare, edit, and publish course documentation, standard operating procedures, and user manuals in support of trauma education programs.
- Assist subject matter experts in translating technical or clinical content into instructional text suitable for multiple audiences.
- Maintain document version control and ensure alignment with current JTS Clinical Practice Guidelines and educational standards.
- Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
- Assist with development of SOPs, compliance documents, and accreditation reports.
- Provide monthly document production reports to the Program Manager.
Qualifications:
- Education:
- Bachelor’s degree in English, Communications, Education, or Instructional Design.
- Experience:
- 3 to 5 years of writing educational/technical content experience.
- Strong ability to translate complex concepts into clear learning materials.
- Strong grammar and formatting expertise.
- Familiarity with LMS platforms and accessibility standards.
- Military medical background preferred, but not required.
- Security & Background Check:
- U.S. Citizenship and a successful background investigation are required.
- Ability to obtain and maintain a government security clearance.
- Additional Requirements:
- Willingness to comply with the government vaccination requirements.
*This position is contingent and will begin upon contract award.
CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
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