Strategy and Planning/ Business Performance Management
- Develop and spearhead the execution of Commercial Banking Product strategies and business plans which covers product proposition, go-to-market strategy, product utilization and profitability to grow market share and profitability in alignment to business strategies & goals.
- Ensure products are developed, rolled out are implemented effectively to its targeted customers within the timelines, targets and budgets.
- Drive cross-selling initiatives and campaigns including campaign strategy, communication and tracking to ensure effectiveness in supporting the sales force.
- Ensure disciplined tracking on product profitability & utilization based on product performance, revenue, volume, etc.
- Conduct analysis on market share and competitor, industry trends and best practices for continuous product review and improvement
- Constant engagement with the sales teams to ensure product related trainings and updates.
- Ensure alignment of Commercial products/offering/services with the associated process/ systems.
- Work closely with all internal and external stakeholders to define product requirements and ensure the integrity of final delivered solutions, processes and documentation.
People Management
- Identify, allocate and organise resource requirements, including people requirements.
- Leads, manages and engages talent in order to build a shared vision.
- Develops, builds and leads an effective and cohesive team that operates seamlessly.
- Champion a strong service culture in enhancing customer experience and developing overall brand equity for Commercial Banking.
- Works with stakeholders to build talent pipeline and its succession plan.
Regulatory Compliance
- Keep abreast of regulatory changes and practices for managing and mitigating business risks and people issues.
- Ensure all staff adheres to all internal as well as external policies and regulations such as credit guidelines, risk policies, audit and statutory compliance and regulations.
- Review and monitor portfolio growth and continuous risk assessment of the portfolio.
Job requirement
- Bachelor degree in any fields, preferably Business Administration, Banking, Finance and/or Marketing
- Strong knowledge in banking and Commercial Banking products and services.
- Experience in leading teams to implement product solutions
- Strong ability to understand, analyse, and present data to identify trends, opportunities, and gaps
- Good interpersonal skills and able to interact with people from all levels.
- Excellent stakeholder management skills
