Draft, review, and update Private Banking (PB) Policies, Procedures, and Standard Operating Procedures (SOPs) in accordance with Group standards, governance requirements, and regulatory guidelines.
Ensure compliance with document governance requirements, including documentation standards, approval workflows, version control, periodic reviews, and records management.
Prepare, coordinate, and maintain documentation for submission to governance committees and approving authorities, under the guidance of senior team members.
Conduct process reviews and gap analyses across Private Banking workflows to identify opportunities for simplification, standardization, digitalization, and operational improvement.
Support the design, development, and implementation of new business processes to enhance operational effectiveness.
Assist in regional process harmonization initiatives across Malaysia and Singapore Private Banking, ensuring consistency while adhering to local regulatory and governance requirements.
Gather, consolidate, and analyse inputs from subject matter experts and stakeholders to support process reviews, and improvement initiatives.
Coordinate stakeholder engagement activities, including requirements gathering, process walkthroughs, documentation of discussions, and facilitation of review and approval processes.
Support the translation of business requirements into practical and executable operational processes, procedures, and workflows.
Assist in the communication, rollout, and implementation of new or revised policies, procedures, and process enhancements, including the collection and consolidation of stakeholder feedback.
Monitor and track action items, implementation progress, project deliverables, and governance matters to support the timely execution of initiatives.
Prepare reports, presentations, management information, and status updates for management, governance forums, and project stakeholders.
Coordinate meetings, prepare meeting materials, record minutes, and follow up on action items.
Job details are sourced from the employer's original posting.
