- Work closely with business users to understand and identify their pain points and challenges, conduct research and analysis in order to come up with the most effective digital solutions to the business problems.
- Serves as a bridge between business users and developers/ IT team to ensure users’ requirements are communicated clearly and accurately.
- Conduct requirements gathering workshop to facilitate the requirement gathering process with users to produce Business Requirement Documents (BRD).
- Review data and documentation obtained from the business requirement analysis and make changes if required.
- Responsible for driving and reviewing deep dive analysis information into areas of user needs to best understand the current trends and existing conditions.
- Prepare, review and finalise Functional Specification Document (FSD) and disseminate to business users for final sign-off.
- Provide support to Unit Testing, System Integration Test and User Acceptance Test and manage the defects raised for UT, SIT and UAT.
- Continuously assessing the capability of the platform and propose new enhancement which may benefit the business in the future requirements.
- Attend to communications /queries.
- Any other responsibilities/ tasks assigned by Management from time to time
- Use verbal and written communication skills to create training materials and advise other members on the best ways to use various technology to solve problems.
Qualifications
- Bachelor's Degree/ Diploma in relevant discipline (Accounting/Finance/Business/Banking )
- At least 6 years of experience of relevant banking background
- Good knowledge on reconciliation process
- Good with numbers
- Knowledgeable in MS Office i.e Excel
- Attention to details
- Basic knowledge of core banking system and multiple products in the Bank.
- Good interpersonal and communication skills
- Strong teamwork spirit to collaborate effectively
Only shortlisted candidates will be notified.
