Medical Office Supervisor

UROLOGY ASSOCIATES, P.C.

Come Join Our Team!

Urology Associates is looking for a motivated, dependable, and people-focused Office Supervisor to join our team!

We're a busy, growing urology practice with multiple locations throughout Middle Tennessee, and we're looking for someone who enjoys leading a team, solving problems, and making a difference in the day-to-day operations of a medical office.

This is a great opportunity for someone with medical office experience who is ready to take the next step in leadership or an experienced supervisor looking for a new opportunity!

What We're Looking For

We're looking for a leader who isn't afraid to roll up their sleeves and jump in when needed. Someone who can motivate a team, hold employees accountable, build positive relationships, and keep things running smoothly, even on the busiest days.

Our ideal candidate is approachable, organized, proactive, and comfortable making decisions. Most importantly, we're looking for someone who leads by example and genuinely cares about both our employees and our patients.

What You'll Be Doing

As an Office Supervisor, you'll play an important role in keeping our office running efficiently while supporting our physicians, advanced practice providers, and staff.

Leading & Supporting Your Team

· Provide daily leadership and guidance to clinical and administrative staff.

· Build a positive, supportive, and accountable work environment.

· Assist with staff scheduling, timecards, attendance, and coverage.

· Coach employees, address concerns, and help your team grow and succeed.

· Participate in employee evaluations, interviews, onboarding, and training in partnership with management.

Keeping the Office Running Smoothly

· Oversee daily clinic operations, patient flow, and staff assignments.

· Work closely with physicians, APPs, and other departments to ensure excellent patient care.

· Help resolve patient concerns and identify opportunities to improve the patient experience.

· Troubleshoot day-to-day challenges and take initiative to find solutions.

· Step in to assist with front desk, scheduling, care coordination, or other office duties when needed.

Supporting Practice Operations

· Assist with insurance verification, authorizations, billing processes, and other administrative functions.

· Monitor workflows, documentation, and staff performance to ensure accuracy and efficiency.

· Help maintain office supplies, equipment, and an organized work environment.

· Work collaboratively with the Office Manager and leadership team to maintain practice standards and implement improvements.

What Will Make You Successful Here?

You don't have to know everything on day one, but you do need to be willing to learn, take initiative, and lead with confidence.

We'd love to meet you if you have:

· Experience in a medical office setting, preferably with at least one year of supervisory or management experience.

· A good understanding of medical office operations, insurance processes, and patient workflows.

· Strong communication skills and the ability to work well with different personalities.

· The ability to multitask, prioritize, and stay organized in a fast-paced environment.

· Confidence in handling difficult situations professionally and respectfully.

· Familiarity with electronic health records and Microsoft Office.

· A willingness to jump in and help your team whenever needed.

Clinical or nursing experience is a plus, but not required.

Why Urology Associates?

At Urology Associates, we know that a successful practice starts with a strong team. We value employees who take pride in their work, support one another, and look for ways to make things better.

We're looking for someone who wants to be part of that team and have a meaningful impact on the office they help lead.

If you're a natural problem-solver, enjoy working with people, and believe that great leaders lead by example, we'd love to hear from you!

Apply today and come grow with us at Urology Associates!