6201 Clough Pike, Cincinnati, Ohio 45244
Job Description
The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.
Responsibilities
- Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.
- Completes and logs service request forms for residents and staff.
- Monitors and greets visitors to the community in a welcoming and professional manner.
- Maintains a clean, neat, and organized front desk and lobby area at all times.
- Sells meal tickets and accurately accounts for payments through payroll deduction or personal check.
- Ensures the security of the building by monitoring resident sign-in and sign-out logs and visitor registration logs.
- Periodically checks building entrances and exits to help ensure the community remains secure.
- Attends required in-services and staff meetings.
- Assists with coordinating the community van schedule for residents.
- Follows confidentiality policies regarding the release of resident information.
- Provides supportive office functions for all departments, including filing, typing, copying, and other administrative tasks.
- Performs all other duties as assigned.
Requirements
- Must possess a high school diploma or GED.
- Must be considerate, neat, well-groomed
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