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    City and County Healthcare Group Ltd

    Healthcare

    Weekend On-call Coordinator

    Bamber Bridge, United KingdomOn-SiteFull-timePosted 1w ago
    All City and County Healthcare Group Ltd jobs

    Job description

    What you’ll be doing:

    As a Weekend On-Call Coordinator, you’ll be an important point of contact for our services outside normal office hours.

    You’ll handle calls from a range of people, including service users and their families, care professionals, local councils, GPs, health professionals, community services and emergency services.

    You’ll:

    • Respond to incoming calls quickly, calmly and professionally
    • Gather important information and accurately record details on our systems
    • Support with queries and unexpected situations
    • Make decisions on the appropriate next steps
    • Communicate effectively with care teams and other professionals
    • Help make sure our services continue to run safely and smoothly throughout the weekend

    It’s a varied role where no two shifts are exactly the same, and you’ll know that the work you do is making a genuine difference.

    What we’re looking for:

    Experience in care, customer service or a contact centre environment would be helpful, but it’s not essential. We’ll provide the training and support you need to succeed.

    More importantly, we’re looking for someone who is:

    • Calm and confident when dealing with unexpected situations
    • Caring and compassionate
    • Reliable and organised
    • A strong communicator
    • Comfortable making decisions and using their initiative
    • Confident using computer systems
    • Keen to learn and develop as part of a supportive team

    knit team.

    Here’s what makes us different:

    • Paid training and support – we'll help you build the skills you need
    • Career growth – opportunities to develop and progress within CCH
    • Family-friendly benefits – enhanced maternity, adoption and paternity pay
    • Pension scheme – helping you plan for your future
    • Death in Service Payment
    • 28 days annual leave – pro rata
    • Perks & discounts – including eligibility for a Blue Light Card with thousands of discounts nationwide
    • Cycle to Work scheme
    • Benefits & Wellbeing Platform
    • National opportunities – develop your career across the wider CCH group

    Ready to apply?

    Our quick, simple application process makes it easy to take the next step.

    Join Guardian Homecare in Bamber Bridge and become part of a team that keeps vital care services running when people need us most.

    Job details are sourced from the employer's original posting.

    Open job posting
    CI

    About the company

    City and County Healthcare Group Ltd

    As a London Care Care Assistant, you’ll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth.

    View all City and County Healthcare Group Ltd jobs
    Industry
    Healthcare
    Open roles
    1339

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