Community Engagement Assistant - Office of the Treasurer & Tax Collector (9922)

The Community Engagement Fellow will work with the San Francisco Economic Justice Center (EJC), housed within the Office of the Treasurer & Tax Collector. Reporting to EJC’s Community Engagement Specialist, the Community Engagement Fellow will support community outreach, engagement, and communications broadly for the EJC.  This Fall, they will focus on two of EJC’s key initiatives: StopScams SF, the nation’s first comprehensive, city-led strategy to protect residents from financial scams, and Kindergarten to College (K2C), the first publicly funded universal children’s savings program of its kind in the country. The Community Engagement Fellow will help plan and staff outreach events, develop community-facing materials, and build relationships with community partners, schools, and residents across San Francisco. This is a temporary, part-time position, up to 20 hours per week, through June 2027, with possibility to extend pending additional funding.

Essential Duties and Responsibilities:
The essential duties of the position include but are not limited to:

Community Outreach & Event Support (40%)

• Support the planning and execution of tabling, presentations, workshops, and community listening sessions for EJC programs, including at community organizations, schools, and other institutions in community.
• Represent EJC at community events and public forums under the guidance of the Community Engagement Specialist; bring back learnings to inform program work.
• Assist with staffing StopScams SF community listening sessions and K2C school-based events, including some evening and weekend outreach.

Communications & Materials Development (35%)

• Support development and distribution of outreach materials — flyers, social media content, newsletters, presentations, and website content — for EJC programs, including StopScams SF and K2C.
• Help collect, organize, and incorporate community testimonials, stories, and feedback gathered from outreach activities.
• Support tracking of emerging scam trends for use in community-facing communications and alerts.

Administrative & Program Support (25%)

• Assist with data entry, tracking outreach metrics, and maintaining partner and contact lists for EJC programs.
• Support scheduling, meeting notes, and logistics for outreach events and community listening sessions.
• Provide general administrative and project support to the Community Engagement Specialist and EJC team as assigned.

• Currently enrolled in, or has completed, coursework toward a degree (undergraduate or graduate) from an accredited college or university in public policy, communications, social work, education, ethnic studies, economics, or a related field; OR
• Equivalent experience conducting community outreach, engagement, or organizing work may substitute for the above on a year-for-year basis.
• Availability to work up to 20 hours per week, including some evening and weekend outreach events.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Interest in, or lived experience with, economic justice, consumer protection/fraud prevention, or youth and college savings issues.
• Experience or comfort engaging with community members, tabling at events, or public speaking.
• Familiarity with, or experience working in, one or more of San Francisco’s priority communities: Bayview Hunters Point, Visitacion Valley, Excelsior, South of Market, Tenderloin, Chinatown, Treasure Island, and the Mission.
• Strong written and verbal communication skills; ability to translate complex information into clear, accessible language for the public.
• Experience with social media, flyer/newsletter design, or other communications tools.
• Bilingual or multilingual ability a plus (e.g., Spanish, Cantonese, or other languages spoken in SF’s priority communities).
• Detail-oriented, reliable, and able to manage multiple outreach activities at once.
• Ability and willingness to travel locally to attend outreach and community events, and to lift up to 20 lbs. of event materials.

Verification
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your SmartRecruiters application by the filing deadline. Information must be entered into the SmartRecruiters applicant tracking system under the headings for Experience and Education. Leaving these sections blank and attaching a resume in lieu of completing the Experience and Education sections may cause your application to be rejected.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

SELECTION PROCEDURES:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to an interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

• Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now" button and follow instructions on the screen
• To be considered for this position, applicants are required to complete the following at the time of application submission:
  • Upload most updated resume and cover letter during the application submission process
• Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.
• Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
• Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
• Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
• Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact, Jo Jackson at [email protected].
• All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.