Under the general direction of the Supervisor or a higher-level Administrator, the IT Operations Support Administrator III supports endpoint computing needs of the 8,000+ users of the Department of Public Health’s technology infrastructure. Support locations include 24/7 IT Service Desk, San Francisco General Hospital, Laguna Honda Hospital, City Jail Health Services, remote health centers, and mental health clinics. 1093 is the advanced journey level in the IT Operations Support series. The incumbent in this role will perform the full range of technical support and system administration and should have excellent customer service, communication, and problem-solving skills. They may lead and/or provide more complex technical and operational support and systems administration activities which include debugging computer, applications, or operating system faults and performing detailed problems or root cause analysis as directed. The ideal candidate for this role will also enjoy helping others and thrive in a fast paced, diverse, and dynamic environment.
Essential Duties Include
MINIMUM QUALIFICATIONS
Education
Experience
Substitution
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
*One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
DESIRABLE QUALIFICATIONS
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
VERIFICATION OF EDUCATION AND EXPERIENCE
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education or experience verification is required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Additional information regarding Employment with the City and County of San Francisco:
Where to Apply
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.
Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the analyst, [email protected] 628-271-6704.
We may use text messaging to communicate with you on the phone number provided in your application. By applying, you accept the Trust and Privacy Policy and you may opt out of text messaging anytime.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The San Francisco City Attorney’s Office is an innovative, nationally-recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With nearly 350 talented and dedicated employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments.