Delivers and installs furniture in customers’ homes in a friendly, professional manner
Contacts customers upon leaving DistributionCenter to provide them with a two hour delivery time frame; contacts customer if changes in delivery time occur
Strives to maximize quality and efficiency scores to continuously improve customer satisfaction ratings
Contacts Dispatcher after each delivery, informs Dispatcher of product or customer issues
Works in DistributionCenter as needed
Loads and unloads product utilizing proper material handling techniques and equipment to minimize damages
Provides customer service with an emphasis on successful problem resolution and follows through to ensure the customer needs are met in a timely effective manner; communicates with customers regarding particular issues
Examines and evaluates product for damages, documents reasons for product to be returned, notifies supervisor
Provides total customer satisfaction through interaction with associates in other departments
Conducts on-the-job training for new associates
Completes assigned tasks in regards to reports and paperwork in a timely and accurate manner
Drives company vehicle in a safe manner
Maintains vehicles and equipment, conducts vehicle safety check
Valid Florida Drivers License
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
City Furniture is the #1 Retailer in the Home Furnishings Industry in South Florida. We strive to provide an environment where associates love to work and, as a result, provide a great shopping experience for our customers. City Furniture is the fastest growing furniture retailer in Southeast and Southwest Florida. Career paths range from positions in Sales, Distribution, Customer Service, and corporate office positions in Marketing, IT, HR, and Accounting. City Furniture is proud of the 1000+ professionals that began their journey here, rewarding every accomplishment big and small. Finding a stable company these days is challenging, but to find one that is expanding and remains passionate about their values as a family owned business impacting customers and the world is simply extraordinary.