Job Title: Part-Time Clinic Office Support
Department: Health Department
Employment Type: Part-Time (expected hours between 15 - 29 hours per week)
Compensation: $20.00 - $24.50 per hour
Description
The City of Fishers Health Department Clinic Office Support staff serve as a point of contact for clients seeking health services. This part-time office support position provides courteous, efficient, and confidential support for clinic registration and appointment scheduling. Accuracy, professionalism, and discretion are essential in this role.
Essential Duties and Responsibilities
Registration & Customer Service
- Greet and assist clients in person and by phone in a professional, respectful manner
- Register clients for health department services, programs, and clinics
- Schedule appointments and assist with clinic flow
- Answer general questions regarding health department services and programs
Administrative Duties
- Maintain accurate, organized, and secure records and files
- Handle payments, fees, and basic cash handling as required
- Provide administrative support to health department staff as needed
- Assist during high-volume clinics or public health events, including evenings or weekends if required
Knowledge, Skills, and Abilities
- Strong customer service and interpersonal skills
- High level of attention to detail and accuracy
- Ability to handle sensitive, confidential, and emotionally sensitive situations with professionalism
- Proficiency with computers, electronic records systems, and basic office software
- Ability to multitask and work efficiently in a fast-paced environment
- Clear verbal and written communication skills
Minimum Qualifications
- High school diploma or GED required;
- Prior customer service or administrative experience required;
- Experience in a healthcare or public health setting preferred;
- Ability to sit or stand for extended periods;
- Occasional lifting of up to 25 pounds;
- Work is primarily performed in an office or clinic environment but sometimes at various locations for events, meetings, or other needs;
- Expected work hours may vary based on operational needs and may include shifts from 8:30 a.m. to 4:30 p.m. or 8:30 a.m. to 12:30 p.m., Monday through Friday. One evening per week, 1:30 p.m. to 7:30 p.m. and one Saturday per month, 8:30 a.m. to 1:30 p.m;
- Weekly hours will be a minimum of 15 but not to exceed 29 hours per week;
- May include evenings, weekends, or special events
