Please note: This role is only open to Internal Employees at City St George's. Applications from individuals who are not internal employees will not be considered at this time.
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do and we are committed to supporting them to pursue their career and personal ambitions.
Background
The Student Welfare Officer for the School of Policy and Global Affairs (Professional Services) works closely with the Quality and Student Experience Manager, Associate Dean for Student Experience, senior School staff and central student services. The role oversees processes supporting the student journey, coordinating wellbeing, welfare, safeguarding, engagement, progression and retention activities. It also ensures students understand and can access appropriate support services, enhancing their overall experience and successful progression throughout their studies.
Responsibilities
The Student Welfare Officer supports the Quality and Student Experience Manager to enhance the student experience by coordinating and delivering wellbeing activities and initiatives across the School. The role provides personalised support to students, works closely with University services to ensure appropriate referrals and support reasonable adjustments, monitors the effectiveness of wellbeing interventions, maintains confidential records, represents the School on safeguarding matters and develops collaborative partnerships to promote inclusive, accessible support and improve student outcomes.
Person Specification
Please refer to the Job Description document.
Additional Information
This role is offered on a hybrid working basis. The successful candidate will be required to work on campus at the Clerkenwell site for 60% of their working time (equivalent to three days per week), with the remaining time worked remotely, subject to business needs. Friday is a designated anchor day for the team and, as such, candidates should be available to work on campus on Fridays.
Closing date for applications: 20 September 2026
Interviews are scheduled to take place on a date to be confirmed.
The selection process will involve an interview and a presentation. Further details will be confirmed at the interview stage.
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
