Position Purpose:
The Senior Mortgage Lender originates first mortgage loans, promotes the Bank and its lending services to the real estate community referral partners, and helps to identify and serve the community’s financial needs. Demonstrates Civista Bank’s mission to improve the financial lives of our employees and shareholders to make a difference in the communities that we serve.
Key Accountabilities, Responsibilities, and Expectations:
- Travel to solicit first mortgage and home equity loans through referral partners such as realtor, builders, financial planner, insurance agents and attorneys, as well as through community activities and organizations.
- Meet with customers and prospective customers at various locations.
- Complete each loan application and all pre-processing functions to include but not limited to obtaining all necessary documentation from prospective clients as determined by bank policy and underwriting guidelines.
- Inform prospective clients of the bank’s underwriting guidelines and applicable government regulations.
- Screen loan requests based on bank policies and on types of loans offered by the institution.
- Propose and review various loan options with prospective clients.
- Research new legislation and regulations that may affect the Bank’s residential lending policies. Ensures compliance with new rules by advising senior management and implementing appropriate changes.
- Answer incoming phone calls and schedule appointments.
- Communicate complex approvals or denials to the borrower, real estate agent or builder.
- Distributes market data, rate flyers and general loan information to the real estate community as directed by bank management.
- Promotes and participates in the bank’s special credit programs and other CRA programs.
- Actively participates in local business and community activities and maintains close contact with local builders, real estate brokers and agents, customers, and prospects.
- All other duties as assigned and any activities that support the key accountabilities.
