This position is ideal for individuals who enjoy working in a fast-paced environment, have strong attention to detail, and take pride in providing excellent guest service. Team members will be cross-trained in multiple areas including cashiering, beverage preparation, bread packaging, and bakery display maintenance.
Responsibilities
- Provide friendly, professional, and efficient customer service at all times.
- Operate the POS system accurately for customer transactions.
- Prepare coffee, espresso-based beverages, teas, smoothies, and other menu drinks according to company standards.
- Package breads, pastries, cakes, and other bakery products with care and attention to presentation.
- Stock and maintain baker displays, ensuring products are fully stocked, organized, and visually appealing.
- Monitor product quality, freshness, and cleanliness throughout the store.
- Maintain awareness of customer needs and assist guests promptly.
- Work efficiently during busy periods while maintaining accuracy and attention to detail.
- Follow food safety, sanitation, and company operational standards.
- Assist with opening, closing, cleaning, and daily operational tasks.
- Support fellow team members and contribute to a positive team environment.
Qualifications
- Previous customer service, retail, café, restaurant, or bakery experience is preferred but not required.
- Positive attitude with a strong work ethic.
- Ability to multitask and remain organized in a fast-paced environment.
- Strong communication and teamwork skills.
- Demonstrates common sense, situational awareness, and the ability to work independently when needed.
- Reliable, punctual, and accountable.
- Willingness to learn multiple positions and adapt to changing business needs.
- Must be able to stand for extended periods and lift up to 50 pounds.
Requirements
- Weekend and Holiday availability is required.
- Must be at least 18 years old.
- Holiday availability is required.
- Flexible schedule, including morning, evening, and closing shifts.
- Reliable transportation to and from work.
Why Join Us?
- Friendly and supportive team environment
- Opportunities for growth and advancement
- Birthday recognition and birthday benefit
- Employee of the Mongh award program
- Employee discounts on bakery products and beverages
- Supportive and team-oriented work environment
- Hands-on training and skill development
- Fun and fast-paced workplace
- Work with a team that values hard work, accountability, and respect
