Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!
Clarity Partners is seeking a PMO Technical Liaison local to Chicago, IL. The PMO Technical Liaison will manage complex healthcare projects from concept through completion, developing project plans, schedules, budgets, deliverables, communication plans, risk and issue logs, status reports, and performance metrics. This role will collaborate closely with clinical, operational, and financial leadership to improve processes, implement clinical care redesign initiatives, and support continuous improvement efforts across the organization. The ideal candidate will bring strong project management experience, healthcare knowledge, and the ability to lead multiple cross-functional project teams in a complex environment. This position will report in an onsite setting.
Responsibilities
- Manage complex projects from concept through completion, including project plans, schedules, budgets, deliverables, communication plans, risk and issue logs, status reports, and performance metrics.
- Lead and manage multiple project teams focused on improving clinical and operational processes.
- Develop and implement risk management plans, including risk identification, impact analysis, resolution, tracking, documentation, and communication.
- Collaborate with medical, nursing, operational, and Finance leadership to implement clinical care redesign initiatives.
- Partner with clinical and operational teams to establish and embed effective clinical and operational best practices.
- Work with hospital-based services to identify, develop, and implement high-functioning, role-based workflows.
- Foster a culture of continuous improvement and patient-centered care by providing training and guidance on data utilization and process improvement.
- Educate and support teams in the use of Plan-Do-Study-Act (PDSA) or similar quality improvement methodologies to drive practice transformation and stronger clinical management.
- Track performance against established targets using dashboards and other reporting tools.
- Analyze performance data and trends, identify opportunities for improvement, and communicate findings and recommended actions to leadership.
- Maintain and communicate performance dashboards for hospital-based services.
- Ensure programs and initiatives are implemented consistently with approved designs, organizational policies, security standards, and regulatory requirements.
- Manage the day-to-day operational aspects of assigned projects and ensure project documentation is accurate, complete, and current.
- Develop and execute change management activities to support successful adoption of project initiatives, including communication, training, and documentation.
- Conduct process capacity, capability, and gap analyses to identify opportunities for operational improvement.
- Effectively communicate project requirements, progress, risks, issues, and outcomes to sponsors, stakeholders, project teams, and leadership.
- Deliver presentations and project information to stakeholders as needed.
