Business Analyst - NYC
The Business Analyst role examines, determines and evaluates informational and data requirements for the Fraud team. Responsible for identifying, analyzing, tracking and reporting of potential fraud schemes by correlating various data sources and cross referencing against daily operational data via data query and link analysis. This position works with other Fraud team members, Revenue Assurance teams, Compliance/Security, IT and Customer Care. Responsible for research, design, and execution of data analysis including, but not limited to data associated with refunds, payments, adjustments, chargebacks, demo product and gift cards.
Duties and Responsibilities:
- Use proven knowledge of specialized reporting tools, Teradata, SQL, and database techniques to perform complicated data analysis, investigations and produce results, findings and reports as required.
- Identify potential fraud schemes through data and trending/link analysis.
- Perform detailed data analysis associated with known specific fraud schemes.
- Create data queries to improve operational processes.
- Recommend to management process improvements where the company can strengthen controls to either prevent or detect fraud.
- Analyze data to determine possible functional, call center or process areas vulnerable to fraud.
- Assignments may involve unstructured investigation and analysis to respond to a fraud or business investigation.
- Bachelor Degree. Masters Degree is a plus.
- Minimum of 5 years relevant experience.
- 5+ years experience working with Teradata or SQL Server in a Financial Operations, Revenue Assurance or Fraud related department. Experience with reporting tools such as Sharepoint and Cognos is a plus.
- Ability to conduct data pulls and perform customized data analysis.
- Ability to work with data warehouse and/or non-BI data sources to perform investigations.
- Develop rapid understanding of fraud processes, operations and issues and determine the data needed to support investigations.
- Develop and automate reporting packages for multiple audiences; critical success factors include the abilities to:
- Understand all relevant data sources
- Extreme attention to detail and data accuracy
- Provide complete reporting solutions using data analysis and SQL data mining techniques
- Work independently and research innovative solutions to challenging technical problems
- Excellent interpersonal skills and ability to interact appropriately
- Must be a US Citizen or Green Card Holder. Local candidates only
$90K to $100K plus Bonus
Please email Resume to: [email protected]
