Credit Manager

Position Summary:

The Credit Manager sets and maintains credit limits on all companies that business is done with ,update and maintain a healthy and profitable relationship with the customers.  The Credit Manager and Collections Analyst are responsible for the collection of all accounts receivable that are currently open.  He/she demonstrates the ability to see the credit operation as a financially oriented customer service function which balances risk management with support for the business units.  Must have a strong “client service” mindset and the ability to use collaborative and non-adverse approaches in achieving diverse goals.

Responsibilities will include:

· Setting and maintaining credit limits and terms on customers.

· Performing a yearly credit review on customers with credit limits over $250k.

· Analyzing every order that comes into the company and contact the sales if necessary.

· Issuing a weekly report detailing customers with credit issues.

· Monitoring aging reports.

· Contacting customers via e-mail when an order or account is put on hold.

· Maintaining and analyzing A/R aging reports.

· Attending monthly meetings with Business Unit Managers to discuss customers that are over 60 days past due.

· Managing and executing the timely resolution of customer deductions.

· Approving functions include account adjustments, bad debt write-offs, refund requests and collection agency placements.

· Evaluating and responding to all correspondence with attorneys, trustees and bankruptcy courts.

· Daily meetings with sales force on new/current customers to discuss future business.

· Attend credit association meetings to discuss the industry, which countries may have difficulties and how to handle them.

· Cash applications for miscellaneous receipts.

· Ongoing training and mentoring of Collections Analyst.

· Needs to be available after hours for Traffic & Sales Department when customers need to be removed off credit hold.

· Other duties as assigned.

Required Experience:

· Bachelor’s degree is preferred.

· Two to three years’ experience or equivalent combination of education and experience are required.

· Computer skills are required (Microsoft Word, Excel, PowerPoint)

· Good communication skills (verbal and written)

· Good phone manner

· Needs to be well organized, detail oriented and analytical

$85K - 100k + Bonus