Senior Supervisor, Direct Sales

Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Point Broadband position, and candidates selected for hire will be employed by Point Broadband under Point Broadband’s benefit plans, payroll, and employment policies.

Are you ready to lead and elevate a high-performing sales team in the fast-growing fiber-optic industry? Point Broadband is seeking an enthusiastic and results-driven Sr. Supervisor, Direct Sales to guide and develop our sales team. This role requires a balance of strategic leadership and direct sales activities, making it ideal for someone who excels both in managing teams and driving personal sales performance.

Your Mission: As a Sr. Supervisor, Direct Sales , you will oversee the day-to-day operations and performance of the Residential Sales Executive team in the Panama City Beach area. Reporting directly to the Regional Sales Manager, you will work closely with leadership to ensure the team not only meets but exceeds sales targets. Your leadership will be crucial in driving growth, operational excellence, and the future of residential fiber connectivity.

Who You Are:

• A driven leader with a passion for sales and team development.
• Experienced in direct sales, preferably in telecommunications or a related field.
• Adept at coaching, mentoring, and leading a diverse team of sales professionals.
• Skilled in performance management and operational efficiency.
• An excellent communicator, capable of partnering effectively across departments and leadership levels.

What You Will Do:

• Achieve Excellence: Be accountable for meeting and surpassing your team's sales goals, balancing leadership responsibilities with individual sales efforts.
• Lead & Inspire: Supervise, train, and coach the Residential Sales Executives (RSEs), fostering an environment of continuous improvement, accountability, and team success.
• Drive Performance: Deliver comprehensive performance reports and metrics to sales leadership, providing transparency and insight into team performance and progress.
• Build the Team: Take responsibility for recruiting, interviewing, and hiring new sales talent. Mentor, coach, and develop your team members, ensuring they are set up for long-term success.
• Manage Employee Relations: Oversee employee relations, conducting performance reviews and managing improvement plans to maintain a productive, engaged, and motivated workforce.
• Collaborate for Success: Work closely with leadership and operations teams to manage territory assignments, track performance, and ensure accurate and timely commission payments.
• Be Adaptable: Perform additional duties as requested by market leadership, demonstrating flexibility and commitment to Clearwave Fiber’s overall success.

The Split: Approximately 60% of your time will be spent in the field, directly engaging with your team to support and lead by example. The remaining 40% will focus on strategic planning, reporting, and administrative tasks to ensure smooth operations.