POSITION: Business Office Director
REPORTS TO: Executive Director
FLSA: Exempt
OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.
POSITION SUMMARY:
The Business Office Manager is responsible for overseeing the general administration of the human resource and accounting control systems, functions, and procedures for the property.
ESSENTIAL JOB FUNCTIONS:
- Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
- Consistently and accurately maintains accurate records of A/R, A/P, payroll, admissions, discharges bank deposits, and census.
- Organizes, develops, and maintains business office systems in accordance with Community standards.
- Establishes and maintains an ongoing, positive working relationship with vendors.
- Supervises and trains staff performing Concierge functions.
- Performs monthly bill processing of resident’s responsible party.
- Performs routine collection efforts on accounts. Tracks resident account process and supervises collection of data to support claim.
- Makes timely bank deposits and posts to resident invoices.
- Posts medical, central, and incontinent supply charges to resident accounts.
- Reviews and approves accounts payable timely in accordance with established processes.
- Maintains and audits all financial records and accounts receivable software/records.
- Supervises timely submission of payroll from time clock.
- Supervises the paperwork process related to employee hires, changes, and terminations (voluntary and involuntary) in terms of submitting appropriate paperwork and personnel files.
- Oversee recruiting, maintaining job postings, reviewing applicants on a weekly basis.
- Managing onboarding and ensuring new hires have completed all Relias trainings prior to moving their departments.
- Assists with the admission of new residents, discussing financial arrangements with the responsible party, and confirming admissions forms are completed.
- Verifies current business files are established and maintained on residents and employees.
- Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
- Attend all required all staff meetings.
- Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.
