What we do:
FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease.
- Over 200 destinations in the services
- 25 unique logistics services offering
- 20 service points throughout Thailand
Key Responsibilities:
- Develop and maintain strategic, long-term trusting relationships with high-volume clients to accomplish organic growth.
- Develop and deliver sales/profit and other KPIs in order to achieve both customers and company's objectives.
- Drive upselling and cross-selling opportunities to increase account value.
- Ensure client retention and maintain account activation.
- Negotiating and handling objection both internal and external customer
- Building strong relationship and make it excellence execution.
- Understand client needs and offer solutions and generate actionable insights to support strategic decision-making.
- Collaborate with internal teams to ensure client satisfaction and campaign success.
- Resolve complex issues if they arise, ensuring timely and successful delivery of solutions according to customer needs.
- Prepare regular reports of progress and forecasts using key account metrics.
- Conduct regular business reviews with clients to identify opportunities for improvement and growth.
*We are not able to provide a work visa for this position.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Communication, or any related field.
- At least 2 years of proven experience in Key Account Management, preferably within FMCG, SaaS, or B2B service industries.
- Business-level proficiency in English with a TOEIC score of 600 or above.
- Strong negotiation and analytical skills with the ability to handle complex client requirements effectively.
- Proficient in using presentation tools such as PowerPoint or Canva to deliver impactful business stories.
- Proven track record in strategic relationship management, driving revenue growth, and maintaining active customer accounts.
- Consultative selling approach with the ability to design personalized solutions based on client needs.
- Practical knowledge of CRM systems and MS Office applications to manage and analyze customer data.
- Customer-centric personality with a positive attitude and a strong desire to learn and grow in a fast-paced environment.
Location: Pink Line MRT: Chaeng Watthana 14 station Exit on the Big C side and take a motorcycle taxi from there.
Map: https://maps.app.goo.gl/P9q1hb3SVyadWE8Y7
Benefits of working with us:
- Competitive Incentive Package
- TOEIC language allowance
- Attendance Allowance: 500 THB
- Annual Leave: 10 Days - eligible after probation period
- Performance bonuses
- Health insurance
- Company holidays
- Free parking
- Quarterly parties and career growth opportunities
If you have any questions or need further information, please add us on Line: @915bksen or click: https://lin.ee/RFgfQPF
