What’s my role?
- Primarily making outbound calls and receiving inbound calls from patients and/or responsible parties
- Troubleshooting situations and overcome objections to payment utilizing customer service and negotiation skills. This includes addressing questions and concerns about balances owed to our clients.
- Follow company policies and all applicable laws regarding collections and healthcare.
Who is right for CMRE?
- Our success has been built on our patient centric approach to resolving issues and balances. This requires effective communication and people skills. Bilingual Spanish/English is a plus.
- We seek intelligent team members who can think quickly, multitask and problem solve.
- CRME looks for team players who are willing to work hard and want to achieve.
- Ideal background is either a student pursuing a post-high school degree/certification or someone with experience in healthcare, customer service, call centers or sales.
- We do require minimum typing and software skills. Preference for candidates with CollectOne experience.
CMRE is an EEO/AA/Diversity/Protected Veteran Employer
Required Education: high school or equivalent
All your information will be kept confidential according to EEO guidelines.
