Position Type - Full Time Salary Shift: 1st Shift Work Model: Onsite, Remote, or Hybrid
POSITION SUMMARY:
The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients. PRINCIPAL
DUTIES AND RESPONSIBILITIES:
- Assume role as the primary technical contact for the CAE software product suite.
- Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training.
- Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes.
- Create videos, tutorials, and exercises for CAE software features and enhancements.
- Maintain a library of presentations that sufficiently demonstrate the capabilities of each code.
- Verify and test bug fixes and product enhancements.
- Perform technical validation for customers to aid in their purchase decisions.
- Assist in product development by gathering and organizing customer feedback.
- Support customer training activities.
- Stay up to date with our competitor’s strengths & weaknesses.
- Compile technical knowledge-based articles from software support database.
