Knowledge, Skills, and Abilities
- Knowledge of clinical procedures and practices.
- Skills to communicate effectively with patients, providers, co-workers, and the general public.
- Effective time management skills.
- Ability to organization supplies and materials.
- Proficiency in following and giving oral and written instructions.
- Knowledge of HIPAA guidelines and keeping patient and staff information confidential
- Must be able to sit, stand, bend, lift, and move intermittently during the workday. Refer to the Physical Demand Analysis
Qualifications/Education Requirements
Must be a graduate of an accredited school of nursing. Must have a current license in the state of Mississippi or other compact licensure state. Must obtain/maintain TB certification within 90 days of hire. Must have a valid driver’s license and maintain reliable transportation, demonstrate leadership skills, and demonstrate a caring attitude and approach toward patient care. Experience in a primary care medical office practice, community health, public health, or equivalent setting is preferred but not required. Must be self-directed, motivated, and work independently as well as within a team.
Core Competencies
- Gathers patient data in accordance with current workflow.
- Provides assistance to clinicians during examinations and treatment procedures as required.
- Processes provider orders in accordance with current policy and in a timely manner.
- Obtains correctly completed consents and other forms requiring patient or parent signature.
- Performs vision and hearing tests, EKGs, injections, immunizations, CLIA wave testing, and other nursing procedures.
- Assists in the laboratory as directed by Practice Manager or Director of Nursing.
- Maintains necessary files, records, and logs.
- Documents in EHR completely and accurately according to workflow, updates information in other platforms as required. (i.e. MIIX, payer portal, Azara, Aledade)
- Keeps examination rooms and work areas prepared and maintains adequate supplies.
- Acts as an advocate for the patient and family.
- Provides patient and parent education as appropriate for care.
- Screens and processes requests for information and services through telephone and in-person triage and document in EHR Telephone template.
- Interacts professionally with patients, providers, coworkers, and the general public.
- Actively and effectively communicates status, progress, and needs to Practice Manager and/or Director of Nursing.
- Actively assesses the security of patients, staff, and facility and reports concerns to Practice Manager and/or Director of Nursing.
- Supports performance improvement activities and policies.
- Subject to frequent interruptions.
- May be required to work beyond normal hours, in other specialties, or different locations as needed.
- Performs other duties as required.
