Position Summary
The Sales Manager (SM) is responsible for driving business development, cultivating strong customer relationships, and managing a multi-million-dollar book of business. This role combines technical expertise with consultative selling to deliver tailored process solutions for customers across multiple industries. The SM identifies and secures new business opportunities, manage a sales pipeline from prospecting through close, maximizes penetration of existing accounts, and provides expert-level product and application knowledge. Reporting to the CEO, the SM collaborates with internal teams and Production Manager to ensure profitability, customer satisfaction, and long-term growth. This role is well suited to a self-directed, results-driven sales professional with a strong background in manufacturing sales who thrives on generating new business.
Responsibilities
Business Development & Sales Growth
- Prospect, research, and identify new customer opportunities; plan and execute strategies to integrate leads into the business development plan.
- Conduct market research to understand industry trends, competitor activity, and client needs and market conditions.
- Maximize penetration of existing accounts by introducing additional products and solutions, including upgrading projects.
- Develop and execute a business plan and professional portfolio to track and measure progress toward revenue goals. Prepare accurate sales forecasts and pipeline reports for company leadership.
- Monitor market trends, competitor activity, and customer needs, and use those insights to maintain business development strategy.
- Collaborate with marketing, operations, and product teams to align business development efforts with broader company goals.
- Track personal sales activity and results against individual targets.
Customer Relationship Management
Qualifications
- Proven experience in industrial, Distributor and manufacturing sales, process consulting, or technical account management. Electronics Manufacturing sales experience preferred, but not required.
- Strong knowledge of industrial process equipment and ability to develop technical expertise.
- Demonstrated success in business development, customer relationship management, and revenue growth.
- Proficiency in CRM systems, forecasting, and expense management.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple priorities in a fast-paced growth oriented environment.
- Strong organizational and time management abilities.
- Strong prospecting and business development skills, with the ability to independently build a pipeline from the ground up. Existing Book of Business is preferred, but not required.