§ Work within SalesForce.com and Apttus CPQ to assist the field sales organization through the configuration, pricing and quoting processes.
• Act as the primary point of contact for front line support and problem resolution.
• Coordinate the assignment of more difficult resolutions to the appropriate business or technical resources.
• Assist analysts / managers with general reporting and dashboards.
• Assist project team in training and feedback sessions.
ESSENTIAL FUNCTIONS:
1. Quickly learn the key functionality of Apttus CPQ and SalesForce.com, and how to assist the field with common questions.
2. Coordinate with cross-functional teams to ensure issues are resolved.
3. Develop an understanding of the field sales contracting mechanisms and templates, and how field sales reps use tools to prepare contracts and amendments.
Skills/Competencies:
Excellent interpersonal, communication (written and verbal) skills.
Adaptable team player with the ability to work with all functional areas.
SalesForce.com knowledge or comfortable learning new technology.
Accurate, detailed and organized.
Customer focused analytical and problem solving skills.
To know more about this position or to schedule an interview feel free to contact after applying here:
Sagar Rathore
630-485-2166
sagar.rathore(at)collabera.com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.