Customer Care/ Order management

Deer Park, United StatesOn-SiteFull-time4+ yrs experiencePosted 1mo ago

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Job description

Position details:

Industry: Oil & Gas
Job Title: Customer Care Specialist
Location: Deer Park, TX 77536

Role Summary:

The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty.
The successful candidate will be responsible for flow quotation, order booking, order managements and customer communications.
In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.

Qualifications/ Requirements:

Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity)
Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls
Knowledge of Order Management processes
SAP ERP Experience strongly preferred
Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge

If you want to know more and apply, please connect with:

Niraj Singh

niraj.singh(at)collabera.com

973-939-0172

https://www.linkedin.com/in/nirajsinghcollabera/

Job details are sourced from the employer's original posting.

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About the company

Collabera

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

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Industry: IT Staffing
Open roles: 1730