Position Details
Job Title: Customer Service Representative (Level III)
Industry: Banking and Finance
Location: 2565 W Chandler Blvd Chandler, AZ 85224
Duration: 8 months with possible extension
Wok Hours: 40 hours a week
Description
• Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
• Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
• Uses computerized system for tracking, information gathering, and/or troubleshooting
• May require advanced knowledge of the organization, products and/or services
• Must have good communication and problem-solving skills
• May research issues or transfer to a research function
• May involve cross selling or up selling of other financial products
• Handles customer calls with somewhat more complexity
Requirement
• Candidates MUST have a completed 4 year degree.
Highly prefer candidates that are:
• Accounting/Finance experience
• Highly motivated to build a career at Bank of America
• Able to work 40 hours per week (or more)
To know more about this opportunity, please contact:
Paul Aton
973-232-1097
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.