· Provide Level 4 support consistent with Network data and voice support models.
· Maintain a working knowledge of: o Network data (Cisco/Juniper routing, switching, WAN/LAN protocols)
· Voice technologies (Legacy PBX, Cisco, MS Lync)
· Network Services Internal Processes.
· Maintain operations reliability
· Plan network changes
· Resolve network problems
· Participate in review meetings as required to support network implementation activities
· Provide recovery and restoration of the network in event of a disaster or major incident
· Security and Controls
· Comply and contribute to completing Security and Controls process regarding Network data and voice technologies
· Require CCNP certificate or equivalent
Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice
· General network (data and voice) knowledge
· General network knowledge (Cisco/Juniper):
· LAN and WAN network equipment and environments, analysis, routing, and switching
· OSI Model, TCP/IP, DNS, DHCP
· Network management and protocol analysis
· VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology , QoS features, Wireless LAN technology
· Voice knowledge; IPT, VoIP technology, Cisco VoIP
· Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally
· Strong, self-initiative and self-motivated
· Flexibility in schedule for working with a global team
· Strong problem solving and analytical skills with a diversified skill set
· Strong work ethic, interpersonal and team-building orientations
· Adaptability to time pressures & changing priorities
· Good customer service skills
· Process oriented
- Networking tools competency - NNM, BMC suits, Loglogic, Netscout
If you are interested in the role then please revert with an updated resume in word format.
To discuss further about this position, please reach out to me at (973)-606-3249.
Riya Jain
Technical Recuiter
Collabera
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.