Essential Responsibilities:
• Facilitating complaint investigation
• Engaging product design owners to determine effective CAPA
• Identifying complaints that represent further evaluation under 21CFR Part 803 (MDR)
• Reviewing appropriate criteria for closure of complaints
• Owning and communicating metrics on status and driving achievement of goals
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Identify and report any compliance gaps related to applicable regulations and standards
• Ensure zero repeat findings from previous internal and external audits within area of responsibility
• Process and report complaints, metrics, and data in a timely and compliant manner
• Provide objective evidence of complaint handling process through compliant documentation.
Qualifications/Requirements:
• Bachelor’s degree in engineering or health sciences field; or a High School diploma/GED and minimum 5 years work experience in a Quality or Regulatory Assurance related field
• 3 years’ experience in medical device or pharmaceutical industry in Quality or Regulatory related role
• Experience working with pharmaceutical/biologic products
• Ability to quickly assess situations and make decisions
• Demonstrated experience prioritizing conflicting demands in an extremely fast paced environment
• Ability to work independently and in a team setting
• Excellent verbal, written, and presentation skills with the ability to communicate business issues clearly in English (and where appropriate, be able to communicate in the local language verbally and in writing).
• Excellent interpersonal, organizational, and influencing skills
If you are interested please contact:
Ujjwal Mane
973-805-7557
ujjwal.mane(at)collabera.com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.