Technical Support Representative

Phoenix, United StatesOn-SiteContract5+ yrs experiencePosted 1mo ago

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Job description

This Tech Support Rep will be based at our Phoenix location, and will support that location, along with 11 other airports in the region. As a Field Service team member, their day-today duties include a variety of hardware and software related tasks: Repairing laptops, desktops and printers, fixing issues at the ticket counter, troubleshooting gate readers, replacing equipment.

Minimum 5 years’ PC Experience or Expert-Level knowledge on PC Repair.
This is primarily tasks such as installing switches and routers with help and guidance from a remote Network Engineer.
Must have an understanding of and ability to maneuver within Active Directory (moving work station object).
Must be experienced in using Office Suite, Service Now Service Desk, and System Center Configuration Manager (SCCM).
SCCM experience should include assigning applications and knowing where particular applications are coming from.
Position requires 24x7 phone support; on-call rotation for after hours and weekend coverage.

To know more about this opportunity, please contact:

Sanket Kokne

973-841-2409

sanket.kokne(at)collabera.com

Job details are sourced from the employer's original posting.

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About the company

Collabera

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

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Industry: IT Staffing
Open roles: 1730