Assistant Director of Class Engagement

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Entry-level management focused on supporting specific program or project areas. Responsibilities: Executes day-to-day operations within the assigned area, contributes to strategic planning efforts, and assists with project oversight to meet immediate organizational needs.Impact: Plays a critical role in achieving operational efficiencies and supporting the team in meeting short-term goals. (Typically requiring 3-5 years of relevant experience with a Bachelor's degree preferred)"""

Job Description

The Assistant Director of Class Engagement plays a critical role in fostering strong connections between alumni and the College. This position is responsible for managing class-based volunteer programs and leading milestone Reunion fundraising campaigns to drive alumni participation and philanthropic support. The Assistant Director works closely with staff colleagues and volunteers to inspire meaningful engagement, cultivate a culture of philanthropy, and achieve participation and revenue goals that support the College’s comprehensive campaign.

Major Areas of Responsibility

Key Responsibilities

• Recruit, train, and support alumni class volunteers, with a particular focus on class chairs and Reunion committees.  Oversee 15-20 non-Reunion classes and three milestone classes.

• Provide strategic guidance, resources, and ongoing communication to empower volunteers to promote participation and engagement to their classmates.  Support class programming and events.

• Design and execute annual Reunion fundraising strategies for select milestone classes.  In coordination with Leadership Annual Giving, identify volunteer leadership, recruit committee members, manage timelines and communications for Reunion gift committees to ensure successful outcomes.

• Contribute to the development of class engagement and annual giving strategies aligned with institutional goals.
• Serve as the Class Engagement team lead on the College’s texting platform in order to drive participation and engagement across the division.
• Monitor progress toward class participation and Reunion fundraising benchmarks; prepare regular reports on outcomes.  Utilize advancement databases and digital tools to track volunteer activity, participation rates, and donor engagement.

• Serve as the Class Engagement team lead for Class Communication templates.
• Stay informed about best practices in alumni engagement and apply innovative approaches to volunteer management and class fundraising.
• Other duties as assigned or necessary.

Minimum Qualifications

• Bachelor’s degree required, with a strong understanding of and commitment to the mission of the College and the value of a liberal arts education.
• Two years of successful advancement, fundraising, or related transferable experience preferred/required.
• Demonstrated ability to build relationships and engage effectively with a diverse range of constituents, colleagues, volunteers, and community members.
• Strong organizational and attention-to-detail skills, with the ability to manage multiple priorities, meet goals and deadlines, and work independently.
• Exceptional communication, leadership, and interpersonal skills, with the ability to inspire colleagues and motivate volunteers.
• Demonstrated initiative, sound judgment, professionalism, and discretion when handling confidential and sensitive information.
• Positive, approachable, and collaborative demeanor, with the ability to represent the College professionally and build strong relationships with internal and external constituents.
• Willingness and availability to work occasional evenings and weekends, as required by the needs of the position.
• Valid driver’s license required.

Core Competencies  

• Collaboration: Exchanging information, ideas, thoughts and feelings thoughtfully with others in a manner that is proactive and enhances partnerships

• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others

• Innovation: Performing one’s job with creativity and proactivity, improving procedures and problem-solving

• Mission/Service Orientation: Focusing on service to others and contributing to the College’s collective mission

• Responsibility: Taking ownership of one’s actions and accountability for one’s tasks and duties

Disclaimer

The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.

Salary Range: The Assistant Director of Class Engagement offers a salary range of $57,000-$60,000, commensurate with education and experience

Weekly Hours:

40

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information
To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance. 

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at [email protected], or by calling 508-793-3391. 

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.