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    CO

    Colony Brands

    Home & Lifestyle Retail

    Client Support Technician Internship

    Wisconsin, United StatesOn-SiteInternshipPosted 3d ago
    All Colony Brands jobs

    Job description

    The Client Support Technician Internship will begin in May and end in August or December 2027.
    What You’ll Do
    The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities.

    The role

    includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system. In addition, you will be responsible for:

    • Assembly and configuration of PC / MAC hardware
    • Documentation and mentoring of the Help Desk
    • Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions
    • Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools
    • Apple OS Imaging and/or patching skills utilizing JAMF
    • End User Support for Mobile Phones / Tablets via Microsoft Intune
    • Citrix Client Troubleshooting
    • SCCM Client Troubleshooting
    • Microsoft E-Mail and Office Support via Office 365
    • Printer / Copier / Audio Visual Troubleshooting and Support
    • Active Directory User Account / Group and Permission Support

    Job details are sourced from the employer's original posting.

    Open job posting
    CO

    About the company

    Colony Brands

    Colony Brands is a direct-to-consumer home and lifestyle products company that designs, manufactures, and sells home décor, textiles, and related merchandise.

    View all Colony Brands jobs
    Industry
    Home & Lifestyle Retail
    Open roles
    54

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