Command Post Technologies, Inc. (CPT) is seeking Network Operations and Security Center (NOSC) Analysts for anticipated opportunities supporting the Defense Advanced Research Projects Agency (DARPA) in Arlington, Virginia.
The selected candidate will support the continuous monitoring, operation, and maintenance of enterprise networks, servers, and information systems across classified and unclassified environments. This position requires experience monitoring network performance, troubleshooting infrastructure issues, responding to operational incidents, and coordinating with network engineering, systems administration, and cybersecurity personnel to maintain system availability and mission readiness.
Key Responsibilities
- Monitor enterprise networks, servers, applications, and supporting infrastructure to identify performance issues, outages, security events, and operational anomalies.
- Perform initial analysis and troubleshooting of network connectivity, system availability, and infrastructure performance issues.
- Respond to network and system alerts, assess operational impact, and escalate incidents to appropriate technical personnel.
- Support network incident management, including ticket creation, prioritization, tracking, escalation, and resolution documentation.
- Monitor network performance indicators, including bandwidth utilization, latency, device availability, and system health.
- Utilize network monitoring and management tools to identify potential service disruptions and support timely restoration of affected systems.
- Coordinate with network engineers, systems administrators, and cybersecurity teams to resolve technical issues and maintain operational continuity.
- Support cybersecurity monitoring activities by identifying and escalating suspicious network activity and potential security incidents.
- Maintain operational logs, shift turnover documentation, incident reports, and network status summaries.
- Assist with implementation of approved network configuration changes, maintenance activities, and infrastructure upgrades.
- Support continuity of operations, disaster recovery, and incident response activities as directed.
- Participate in operational process improvements and the development and maintenance of standard operating procedures.