Implementation Specialist I - Treasury Management

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $23.69 - $27.60 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to ensure the smooth implementation of all Treasury products.

Essential Functions

• Develop client by client project plans to meet commitments in their service level agreement plans
• Create defined project plans that matches the client’s overall objectives and goals to deliver on-time and under budget implementations by working collaboratively with internal teams, including IT and Operations
• Perform requirement gathering, documentation, communication, and recurring meetings to meet program goals as required by product and implementation type
• Proactively coordinate multiple resources to ensure clients’ objectives are met
• Act as a liaison between our internal operational partners and stakeholders throughout the implementation process
• Provide accurate and proactive program updates to customer and internal Account Manager
• Review the accuracy of contract completion and validate product setups
• Proactively identify and recommend appropriate solutions to ensure clients’ objectives are met
• Provide initial system training for customers new to either Commerce Bank or a Service
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Basic understanding of contract language, Operating Rules, regulations and requirements as well as various modes of processing
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
• 2+ years experience in the areas of implementation, project management, sales or portfolio management required
• Payment experience (ACH, wires, electronic banking, lockbox, transmissions, etc.) preferred
• Commercial and/or Treasury preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Implementation Specialist I - Treasury Management job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.69 to $27.60 annually. This position will be eligible for additional compensation through performance-based incentive plans that will correspond to meeting performance goals.

#LI-LT1

Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time