Clinical/Technical Responsibilities
- Assist in scheduling appointments and testing according to protocol.
- Assist in contacting insurance companies to obtain appropriate insurance authorizations for all testing, and medications as needed.
- Works closely with patients to communicate any changes and/or concerns.
- Schedule/track appointments according to protocol and insurance needs.
- Inform provider of any patient or clinician concerns while in process of scheduling patient for testing (e.g., hospital pre-testing issues, medical clearance issues, etc).
- Assists patient in the achievement of identified goals by carrying out the prescribed plan of care.
- Demonstrates patient advocacy by assuring a patient's right to privacy, safety and confidentiality.
- Maintains current knowledge and skills by participating in relevant educational and training programs.
- Ability to flexibly respond to changing demands.
- Conducts pre-visit preparations.
- Meets environmental responsibilities as assigned which may include setting up equipment according to department protocols; cleaning exam/procedure rooms, and equipment between patient visits to maintain infection control; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
- Fulfills clinical responsibilities, which include checking vital signs; physical examination preparations; prescription verifications with physician’s orders; biohazard waste disposal and monitoring; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; EKG testing; completing lab draws; emergency first aid.
- Monitor medication, and laboratory supplies, coordinating with CMH hospital departments as appropriate
- Monitor medical supplies, DME equipment, medication and laboratory supplies, coordinating with CMH hospital departments as appropriate
Clinic Stakeholder Responsibilities
- Participates effectively as a member of the healthcare team.
- Treats patients, families, visitors and co-workers with courtesy and respect.
- Provides direct constructive feedback to colleagues as appropriate.
- Clinic Financial Responsibilities
- Demonstrates effective time management skills
- Participates in performance improvement activities by identifying opportunities for improvement, offering solutions and supporting changes.
- Uses resources efficiently.
- Utilizes Community Memorial Hospital's property and supplies appropriately and prudently to maximize cost effectiveness of procedures, conserve resources and minimize waste
- Reviews e-bills and captures all services performed
Clinic Health Information Management Responsibilities
- Offers and receives feedback on own performance and on the quality of patient care delivered.
- Uses feedback to improve practice and patient care.
- Consistently ensures that patient information is kept private and confidential.
Job Requirements:
- Graduation from an accredited Practical Nursing program is required.
- Previous nursing and ambulatory experience
- Knowledge of policies and procedures related to infection control, environmental safety, pain management, emergency situations, fire safety, performance improvement and patient confidentiality.
- Knowledge of Electronic Medical chart, Meaningful use reports as well as Performance Improvement reports.
- Skill in appropriate assessment and assistance techniques as applicable.
- Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
- Skill in health information management by appropriately charting patient data.
- Required Licensure/Certification/Credentials
- Current NYS licensure as a Licensed Practical Nurse is required.
- Current BLS certification is required.
